Overview
At Better Mood, protecting your privacy is our top priority. This Privacy Policy explains how Better Mood, including our affiliates and subsidiaries (collectively referred to as "Better Mood", "we", "our", or "us"), collects, uses, and shares your personal information when you use our websites, mobile applications, and other online products and services (collectively, the "Services"). This policy also covers interactions you have with our customer support, engagement on social media, or other communications with us. Please note that specific products or services may have their own privacy policies, which will be indicated if applicable.
We may update this Privacy Policy from time to time. When we make changes, we will update the policy’s date at the top, and in certain instances, we may provide you with additional notice.
Information We Collect
Information You Provide to Us
We collect information you provide directly to us when you create an account, participate in interactive features (like submitting feedback or completing surveys), fill out forms, engage in contests or promotions, make purchases, communicate via social media, request customer support, or otherwise interact with us. This information may include:
Personal Information: Such as your name, email address, linked social media details, and physical address.
Payment Information: Details related to payments and transactions.
Feedback and Opinions: Responses to surveys, feedback, and other information shared through the Services.
Additional Information: Such as your password, language preferences, goals, experience, sleep patterns, and reflections or moods shared during check-ins.
Information We Collect Automatically
When you use the Services or interact with us, we automatically collect certain information about you, including:
Usage Data: Information about the sessions you attend, the content you access, and the features you use.
Transactional Data: Details of your purchases, including product descriptions, prices, and transaction dates.
Log Data: Information such as your web browser type, app version, IP address, access times, pages viewed, and the page you visited before navigating to our website.
Device Information: Details about the device you use to access our Services, such as the hardware model, operating system version, device identifiers, and mobile network information.
Communications: Records of interactions with our support teams, such as chat messages, phone calls, or video calls.
Information We Infer or Generate
Based on your use of the Services, we may infer or generate additional information, including:
User ID: A unique identifier associated with your account.
Derived Information: Information inferred from other data we have collected, such as your approximate location based on your IP address, or estimates of your demographics.
Information from Other Sources
We may also obtain information from third-party sources, including:
Transaction Details: From third parties when you install our app or make purchases.
Calendar Information: From third-party calendar services you integrate with our platform.
Social Media Data: Information from your social media accounts if you log into Better Mood using those platforms.
Health App Data: With your permission, data from health apps on your mobile device, such as sleep hours and goals.
Cookie Data: Information collected through cookies and similar technologies.
Public Information: Data you have made publicly available online, such as on websites or business directories.
How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain Services: Ensuring the smooth operation of the Services, including identifying and fixing errors.
To Improve Services: Developing new products and enhancing existing ones.
To Process Transactions: Handling purchases and fulfilling orders.
To Communicate with You: Sending transactional messages like receipts, notifications, and customer support responses.
For Marketing: Informing you about Better Mood products, services, and events, and requesting feedback.
For Analytics: Monitoring and analyzing trends, usage, and activities to better understand user needs.
For Security: Detecting and preventing fraud, and protecting the rights and property of Better Mood and others.
For Legal Compliance: Fulfilling legal obligations, such as tax filings and consumer protection requirements.
To Create Anonymized Data: Generating data that no longer identifies you, to improve our services and generate reports.
To Personalize Your Experience: Tailoring your online experience and advertisements based on your preferences and behavior.
To Facilitate Promotions: Managing contests, sweepstakes, and other promotional activities.
Disclosures of Information
We may share your information in the following situations:
With Service Providers: Companies that provide services on our behalf, such as payment processors, email service providers, and analytics partners.
With Professional Advisors: Accountants, auditors, and lawyers, who are bound by confidentiality agreements.
For Legal Reasons: When required by law or necessary to protect the rights and safety of Better Mood or others.
In Business Transactions: During mergers, sales, or acquisitions.
With Affiliates: Within our group of companies under common ownership.
With Authorized Third Parties: Such as employers who provide your subscription or partners offering promotional services.
With Your Consent: When you choose to share information via social media or other platforms.
Aggregated Data: Data that does not personally identify you.
Advertising and Analytics
We work with third-party service providers to analyze usage and deliver targeted advertisements. These partners use technologies like cookies to collect information about your online activity. You can manage your preferences through tools provided by Better Mood or by adjusting your device settings.
Data Transfer
Better Mood operates in the United States and other countries, which means your data may be processed in jurisdictions with different data protection laws. We take steps to ensure your data is adequately protected, such as obtaining your consent or using Standard Contractual Clauses where required.
Your Privacy Rights
Depending on your location, you may have the right to:
Access the information we hold about you.
Correct or update your information.
Request the deletion of your information, subject to legal exceptions.
Opt-out of certain data processing activities, including targeted advertising.
Limit the processing of sensitive personal data.
Exercising Your Rights
To exercise your rights, contact us at[add support email] or through our website. We may need to verify your identity before processing your request, and in some cases, we may deny requests as permitted by law.
Additional Choices
Promotional Communications: You can opt out of promotional emails by following the instructions in the messages or adjusting your account settings.
Mobile Notifications: You can disable push notifications via your device settings.
Contact Us
If you have any questions regarding this Privacy Policy, please feel free to contact us.
Email: [add support email]
Website:[insert website link]